Returns & Exchanges
At Snow Days, we want you to love every grain-free bite of our pizza snacks. If your order arrives damaged or you are unsatisfied with your purchase, please reach out to us within 14 days of delivery for a full refund or replacement.
Contact Support
Send an email to our customer experience team with your order number and a brief explanation of the issue.
Provide Documentation
For quality concerns or shipping damage, please attach a photo of the product and the packaging to help us improve our process.
Verification
Our team will review your request within 48 hours to confirm eligibility for a refund or a fresh shipment of pizza bites.
Resolution
Once approved, we will process your refund to the original payment method or ship out your replacement snacks immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing